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客戶互動管理平台 TECS Contact Management Solution

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  • OPM營運智慧

    DUCHUANGOPM (One Page Management) GUANLIPINGTAI,ZHENGHEWANGXUNDIANTONGWUDAYINGYUNGUANJINGSUI。JIEYOUGEPINGTAISHUJUCHUANLIANJIJIXIAOSHUJUFENXI,ZHENGHESHIWUYINGYUNZHIHUI,JIANGJIXIAOGUANLITONGGUOSHIJUEHUAJISHICHENGXIAN,YIYOUXIAOZHUIZONGYUGAISHANGEMIANXIANGFUWUBIAOXIAN。

  • 多渠道服務管理

    Omni-Channel

    WUFENGZHENGHEZIDONGHUAYUYANFUWU(IVR)、DIANHUAFUWU(Phone)、XIANSHANGJISHIDUITANFUWU(Chat)、DIANZIYOUJIANFUWU (Email)、XIANSHANGCHUANZHENFUWU (FAX)、JIANXUNFUWU(SMS)

  • 雲端租賃模式

    YIWUSHIYONGQIEQICHUJIANZHIFEIYONGDI

    DONGTAIJIFEI,YONGDUOSHAOFUDUOSHAO

    LINGSHEBEIWEIHUCHENGBEN

    WUXUXITONGJICHUJIANSHETOUZI

  • 客戶成功創造價值

    KEHUCHENGGONGBUMENTUANDUICHIXUGUANZHUKEHU,TIGONGZUIJIADEJIEJUEFANGANYUNYONGFANGSHIYIQUDECHENGGONG,YICHUANGZAOXIANGSHANGXIAOSHOU(upsell)DEJIHUIJITISHENGZHENGTIJIXIAO

  • 平台功能持續迭代

    PINGJIECHANGJIULEIJIDECHAOGUO15GEYISHANGJINGJIQUYUJIDUOYUANHUACHANYEKEHUDEHUIKUIJIFANYING,TIGONGBUJIANXIEDEXINXIANGFAYUXINTIYAN,WEICHIJIEJUEFANGANGAILIANGDEDUDAOXIANGFA,YIZHIRENDEJINGSHENCHIXUCHUANGXINYANFA。SHIXIANZUZHIZHIDUHUA、ZHIDULIUCHENGHUA、LIUCHENGXITONGHUA、XITONGSHENGTAIHUADEMUBIAO, YIMANZUKEHUDEQIDAI。

  • 資安保障安心放心

    JUYOUISO27001ZHENGZHENG,JIQUANQIUZHIMINGQIYEDINGQIZIANPINGHE。

    LIANGANSANDISHUJUZHONGXIN,KUAJINGYIDIBEIYUAN, CHENGWEIQIYEZUIJIAXUNIKEFUZHONGXIN, YIDADAOJIZHONGGUANLI, HUAWUDIAOPAI,LIUCHENGTONGYIDEMUBIAO。